Home | Need help using this site? | Want to report abuse? | Safe surfing | Email us
WSCB, 3rd Floor, Welbeck House, 43-51 Wandsworth High Street, SW18 2PU
   
On this page: Internet and mobiles | Chat rooms and online gaming | Setting up a chat service | Child proofing browsers | How to deal with Cyber bullying | e-Safety Sources of information and guidance | Resources | e-Safety Strategy and Policy | e-Safety Mousemat competition

Internet and mobiles

The Internet offers a huge facility for education and fun for children but there is the potential for harm if not monitored correctly. Chat rooms and instant messengers can open the way for paedophiles, bullying, and also an ease of access to pornography and other graphic material if not filtered sufficiently.

This section provides advice and recommendations to those who wish to set up Internet facilities for children or who have worries about current ones.

Top of page

Chat rooms and on line gaming

There are a lot of chat rooms on the Internet and a lot of ways of providing the facility with different portals and software. Some are dedicated to particular interests, hobbies, and current affairs and some are just simply for chatting.

As well as chatting in a main room some chat facilities let individuals request private conversations with other members in another window, or with a 'whisper' function (used mainly in on line gaming), that is a bit like instant messaging.

There are many ways to access or set up your own chat room:

  • Anyone with a website and the right software can set up a chat facility
  • ISPs such as Freeserve or aol, or portals such as Yahoo!, offer dedicated chat websites
  • Chat can be part of online role-play gaming (RPG) environments, such as World of Warcraft, or website based internet games
  • Chat rooms are also becoming accessible through mobile phones
  • Internet Relay Chat (IRC), one of the most popular chat services on the Internet, is not owned or run by any single organisation and can be accessed by anyone with the right software. Once installed it is easy to set up your own chat room.

Top of page

Setting up a chat room or instant messaging service

  • Community guidelines of conduct should be read by users as part of setting up their accounts, it should also remain available to those that want to read it.
  • Links to resources offering advice and help about Internet safety including advice for using private or break out chat rooms.
  • If there is a user profile option advise users not to put anything too personal on there like their full name or address.
  • Ignore options should be available for anyone feeling harassed,
  • Word filters which eliminate certain profanities.
  • A complaint or reporting system e.g. a panic/help button at the top of each chat room page.
  • Any chat moderators should be properly recruited, screened, trained and supervised: in the UK Criminal Records Bureau checks can now be made under the Rehabilitation of Offenders Act 1974.

Top of page

Child proofing browsers

If you run a facility where children have access to computers such as an Internet café, youth club or a computer room in a school the tips below may help you ensure the safety of the children using them.

  • Keep your computer/s somewhere you can keep an eye on the children's activities.
  • Help protect children from offensive pop-up windows by using the pop-up blocker that's built in to Internet Explorer. Google bar (downloadable from http://toolbar.google.com/) also has an excellent pop up blocker.
  • You can add buttons at the top of your browser that link to websites that you would rather your child was looking at. You can do this by dragging the icon next to the web address link onto where it says 'Links' in your browser bar.
  • Use kid-friendly search engines (such as MSN Kids Search) or search engines with parental controls.
  • Provide rules or restrictions to stop children from downloading software, music, photos, and other files without asking you first.
  • Encourage children to use only monitored chat rooms and message boards on reputable children's' sites.

Top of page

What to do if a child is being cyber-bullied, threatened or stalked

  • If a child is being bullied or harassed via their mobile you should be able to call their phone provider who can give you advice on how to deal with the offender.
  • If a bullying website has been put up the ISP should take down the offending site as soon as they are contacted.
  • If they are being bullied or harassed on a chat site then contact those that run the service who should ban the offender, or report them to the police if need be.
  • In more serious cases, where personal information has been obtained by a potential groomer, threats have been made or photos are being shared then the police should be contacted.
  • Encourage the child to keep records of all cases of bullying or harassment, this will help any case you have to present to the service provider or police.

Top of page

e-Safety Sources of information and guidance

For information and guidance in relation to e-Safety, click here: e-Safety Sources of information and guidance

Top of page

Resources

Top of page

e-Safety Strategy and Policy

Today's children are citizens of a digital world. In their daily lives the use of the internet and digital technologies, including mobile phones, represent a seamless extension of the physical world. Their emotional lives and their development are bound up in the use of these technologies. In contrast to many adults for whom these technologies are additional tools to be used for specific tasks, many of today's children do not even notice they are using these technologies. As online content, social networks and instant messaging converge with mobile technology to produce lives which are always 'on', any line which may have existed between being online and offline is disintegrating.

Local Safeguarding Children Boards have a statutory duty to safeguard and promote the welfare of children in their locality. If we accept the challenge of the digital world then the responsibilities which come with this duty must now include the development of strategies for safeguarding children in the online environment.

To ignore e-safety issues when implementing statutory guidance could ultimately lead to significant gaps in child protection policies, leaving children and young people vulnerable. Non-statutory practice guidance issued in Working Together to Safeguard Children (2006) includes a section on child abuse and ICT (paragraphs 11.58-11.62). Paragraph 11.62 states: 'As part of their role in preventing abuse and neglect, LSCBs should consider activities to raise awareness about the safe use of the internet.

Wandsworth Safeguarding Children Board (WSCB) accepted this role and responsibility and developed an e-Safety Strategy, Action Plan and e-Safety Policy, which was ratified by the WSCB and launched on 3rd June 2009. All WSCB partners are committed to fulfilling their safeguarding responsibilities and have agreed to implement the e-Safety Strategy and Action Plan. The e-Safety Policy was also developed to assist agencies in developing their own policy. The Strategy sets out WSCB's response to the challenge of the digital world and our strategic direction for 2008-2011, in line with the Children and Young People's Plan (CYPP).

e-Safety Strategy

e-Safety Policy

e-Safety Action Plan

If you wish to receive hard a copy of the e-Safety Strategy and/or e-Safety Policy, please email us at wscb@wscb.org.uk or contact WSCB on 020 8871 8610 to request a copy.

Top of page

e-Safety Mousemat competition - safeguarding children and young people in the digital world

A 'Keeping safe online' mousemat competition took place, inviting all children and young people aged 5-18 years old, to submit a design for a mousemat that tells their friends how to keep and be safe whilst using the Internet, digital and mobile technology.

There were two categories: one for the age group 5-11 and the other for age group 12-18. We received an overwhelming response, which we were delighted with. All the entries were very creative and it was hard to choose a winner for each category. After much consideration and keeping the key focus on the 'keeping safe online' message, we choose one winner for each of the categories, which we felt gave a very clear message of things to consider when a child or young person is online and therefore how to keep themselves safe whilst using the Internet. Two runners-up were also selected for each category.

The winners and runners-up for the two categories were:

The prizegiving was held at Wandsworth Town Hall on 11th December 2008. All the prize winners and their families were invited to attend. The prizes were handed out to the winners and runners up by Councillor Tracey, Cabinet Member for Children & Young People's Services and Paul Robinson, Chair of WSCB. Many photos were taken, which can be viewed below. Both winning designs have now been produced and are being distributed to all schools, youth clubs, libraries, ICT suites, etc. across the borough.

The prizegiving event was combined with a presentation to say thank you to another group of young people and their families who participated and contributed to Wandsworth's Children and Young People's Plan (CYPP) and Parenting Strategy.

Again, a big thank you and congratulations to all 6 prize winners for their participation in the competition and sharing their views through their designs with other children and young people on how to keep themselves safe online.

Top of page